HELP CENTER
What You Need to Know
As part of our ongoing commitment to provide users with exceptional service, we’re here to answer all your questions. Since 2000, EKACounseling.com has been offering users a unique technological experience. We’ve listed our most frequently asked questions below. However, if you still have something on your mind, do not hesitate to get in touch.
WHAT ARE YOUR AREAS OF EXPERTISE?
Anxiety and Depression
Life stress
Individuals/families affected by chronic physical/mental illnesses
Grief
Conflict resolution
Emotional regulations
Conflict Resolutions
Clinical Supervision
FEES
Please inquire directly to find out about payment details.  Payment will be made through PayPal.  Fees are expected prior to the beginning of each session.
HOW LONG IS EACH SESSION?
For individual therapy, sessions are 50 minutes  while for couples/family therapy, sessions are 60 min.
IS IN-PERSON THERAPY OFFERED?
Services are provided through online only at this time.
HOW CAN IÂ MAKE AN APPOINTMENT WITH YOU?
Please leave leave your name and email address and I will respond to your query within 24 hours.
WHAT IS YOUR MISSED APPOINTMENT/CANCELLATION POLICY?
We understand that the life can get hectic and there are times you need to change or cancel your appointment. We asked that if you are unable to keep a scheduled appointment or need to reschedule, please give 24 hours advance notice, to ensure that you will not be charge for the appointment.
​
If less than 24 hours notice is given, you will be expected to pay full amount for the appointment. Thank you.
​